Frequently Asked Questions

Question:

How do I buy products on this website directly from Batson?

Answer:

Batson is a wholesale-only distributor.  To buy Batson blanks and components directly, you must set up a Batson wholesale account.  Team Rainshadow Gear items can be purchased by all visitors here.  For wholesale account setup information please click here.

Question:

How can I locate a Batson dealer?

Answer:

Batson has a network of quality dealers that can be found on our “Where To Buy” page here.  Batson have several dealers that also offer wholesale programs.  On our dealer map, dealers that offer wholesale programs are shown with blue icons, retail dealers are shown with red icons.

Question:

I want a custom rod, but I’m not a custom rod builder.  What are my options?

Answer:

Please reach out to us!  We love referring anglers to custom builders that can build the perfect custom rod for any application. 

Want to learn how to build your own rods?  We’ve got you covered.  Check out our YouTube page here for instructional videos that will get you on the road to rod building proficiency. 

Question:

I need some assistance choosing a rod blank and/or components. 

Answer:

You’ve come to the right place.  A great way to find the right rod blank is our “All Blanks – Power Search” section here.  This option allows you to filter down 500+ Rainshadow rod blanks to a few specific options based on several criteria such as length, lure rating, fishing application, and so on. 

If you have component selection questions, we suggest you check out our all-new build suggestions here.  These build suggestions (a.k.a. prints or rod recipes) are listed by blank model and contain a visual blueprint of the build, guide spacing, and a complete list of component part numbers.  See our complete list of build suggestions here.

Want to speak with an expert?  Just reach out to us and we’ll get you in touch with a member of our knowledgeable rod building sales staff.  You can submit an email inquiry here, or just pick up the phone and call us at 360-681-2381 between 8:00am and 3:30pm PST Monday through Friday.  You can also message us on our social media channels which are monitored during business hours.

Question:

I broke my Rainshadow rod.  Is it under warranty?

Answer:

The short answer is YES!!  Rainshadow rod blanks are covered by Batson’s limited lifetime warranty as defined on the Batson warranty card included with every blank we sell.  

In practice, Batson goes above and beyond to handle warranties the old-fashioned way.  This means whether your blank arrived new and was broken in shipping, or you fished it for 20 years before it was slammed in a tailgate, we will get you fixed up quickly and fairly.  You can begin a warranty case or get more information on what’s covered here.

Question:

Are you currently accepting new pro staff members?

Answer:

The bulk of the Team Rainshadow family is made up of passionate rod builders and anglers that enjoy fishing Batson products. Team Rainshadow does maintain a limited number of sponsored anglers and professional builders.  If you’d like to be considered for sponsorship, we encourage you to submit an angler resume or rod builder resume to [email protected].  We’d love to see it!